Brain Injury SA has been providing the Decision Support Pilot Program in South Australia since 2018.
The Decision Support Pilot Program provided support with a number of challenges commonly faced by our participants, which included:
- Difficulty gathering up-to-date medical evidence for a NDIS application, including long wait times for access to medical information.
- Resistance and lack of understanding from mainstream health providers regarding NDIS processes and providing evidence necessary to facilitate access to the scheme.
- Obtaining support from busy General Practitioner’s (GP) having insufficient time in their day-to-day practice to provide a treating professionals report as part of the NDIS application process.
- Extra GP costs to clients due to non-availability of bulk billing.
- Financial costs constraints for people needing to obtain Functional Capacity Assessments.
- Assessments that are crucial evidence when applying for access to NDIS. From experience, insufficient evidence of a person’s day to day functional capacity is often given as a reason for an applicant’s rejection by NDIS.
- Limited access to low-cost Functional Capacity Assessments that often have associated long wait lists due to demand. The same applies as for other necessary tests, for example Neuropsychology reports.
- Clients remembering information or following up on tasks. This would often lead to the NDIS application process taking many months and documentation not being sufficiently recent.
- The changing physical and emotional health of clients would also impact on their ability to engage in the application process.
- Confusion in understanding complex NDIS processes, policies, and navigating their systems either by phone or online.