Brain Injury SA’s Advocacy Service works to provide a voice for people living with acquired brain injury at times when they need help and support and may not be able to speak up for themselves.
This Service is for:
Brain Injury SA’s advocates assist people with complex, specialised and often serious issues. This includes supporting them:
- to express their desired outcome and how they would like the matter resolved;
- to understand their rights and responsibilities;
- to resolve issues about government benefits, payments, pensions and support services;
- to access housing, education or other state systems;
- through discrimination, complaints and appeals matters;
- through tribunals for guardianship, tenancy and consumer affairs;
- to resolve complex service provision or complaints issues, especially where it is difficult for the person to speak up for themselves
Services can be provided face to face in our office, via teleconference (Zoom or Teams) over the telephone or via email.
Brain Injury SA’s Advocacy Service is short term in nature and provides support to address a specific issue. As there is high demand for Advocacy services, we need to prioritise the most urgent cases.
Where we are not able to assist immediately, we will discuss options such as referral to other services, options to self-advocate or we may place you on a waiting list.
We may not be able to offer support around multiple issues at the same time particularly if there are more urgent matters on our waiting list.
We aim to equip people with the knowledge, information and skills to effectively self-advocate where possible.