The Community Access team is staffed by skilled and experienced case managers who provide a holistic service designed to support clients to meet their needs, achieve their goals and make informed choices.
BISA is currently working on a rebrand to “Pathways”, which represents a helpful visual metaphor of the type of work conducted by the team.
The length of support is dependent on the client’s needs: this may vary from short-term intervention to complete a specific task or long-term case management services for complex circumstances that can occur over several years.
The team continues to work closely with the Lifetime Support Authority to support clients affected by ABIs, to complement referrals from the NDIS, the Exceptional Needs Unit, private trustees and interstate compensation schemes. The Community Access team has recently been chosen as a preferred partner of Return to Work SA to deliver ReCONNECT, a service designed to help injured workers navigate community services.
Given the current rental climate and limited available stock of public and community housing, the team have experienced an increase in referrals to support clients to find suitable accommodation. Other recurring themes include Centrelink liaison, administrative support and connecting clients with their local community and services.
The team prides itself on the collaborative working relationships it continues to develop with referral partners, service providers and allied health professionals to support mutual clients achieve their goals and improve their quality of life.
The main goals of the team for the coming year are to complete the rebrand to Pathways, explore new partnership and referrals opportunities and to continue to deliver a high quality service to BISA clients.
